“ Our Commitment towards your Trust “
Last Updated: 11th October, 2025
Akshanta Sphere Private Limited (“Akshanta,” “we,” “us,” or “our”), with the tagline “Tomorrow’s Elegance,” is committed to protecting the digital personal data of our customers and visitors. We believe in transparency and respect your right to understand how your information is collected, used, and secured.
This Privacy Policy describes how your Personal Information is collected, used, and shared when you visit or make a purchase from www.old.akshanta.com (the “Website”).
The Information We Collect:
We only collect information that is necessary and relevant to fulfil our services to you and to enhance your premium shopping experience.
Information You Provide (Order & Account Information)
This information is collected when you place an order, create an account, or sign up for our newsletter.
Data Type
Purpose of Collection
Identity Data
Name, date of birth, gender (for demographic analysis and personalized styling).
Contact Data
Email address, phone number, billing address, and shipping address.
Transaction Data
Payment information (credit card details, bank account details, etc., which are encrypted and processed by secure third-party gateways), purchase history.
Account Credentials
Username and encrypted password.
Information Collected Automatically (Device & Usage Information)
This information is collected automatically when you browse the Website:
Device Information: IP address, web browser type, time zone, and some of the cookies installed on your device.
Usage Data: Individual web pages or products you view, what websites or search terms referred you to the Website, and information about how you interact with the Website (clicks, session duration, etc.).
How We Use Your Personal Information (Purpose Limitation)
We use the collected information for the following specific purposes, aligned with the principle of minimal collection:
Purpose Category
Examples of Use
Order Fulfilment
To process transactions, fulfil orders, arrange for shipping, provide invoices, and confirm orders.
Customer Service
To communicate with you regarding your order, respond to inquiries, and manage returns/refunds.
Marketing & Personalisation
To provide you with targeted advertisements, product recommendations, and promotional offers, but only with your explicit consent.
Security & Optimisation
To screen orders for potential risk or fraud (specifically using IP address and device data), and to improve and optimize the Website’s performance and design.
Legal Compliance
To comply with applicable Indian and international laws, regulations, and legal processes.
Sharing Your Personal Information (Disclosure)
We consider your information private and share it only as necessary to conduct our business and fulfill our commitments to you:
Service Providers: We share necessary Order Information with trusted third-party service providers (e.g., payment processors, shipping/logistics partners, email marketing platforms, and IT support) who are obligated to protect your data.
Analytics: We use tools like Google Analytics to help us understand how our customers use the Website. Google’s use of your Personal Information is governed by their own Privacy Policy.
Legal Compliance: We may disclose your Personal Information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
Data Security and Retention
Security: We implement reasonable security practices and procedures (including encryption, secure server hosting, and regular security audits) to protect your Personal Information from unauthorized access, loss, misuse, or alteration, in line with the IT Act, 2000.
Retention: We retain your Personal Information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order Information is maintained for our records for a period of [Specify e.g., five years] after the transaction is complete to comply with tax and audit requirements.
Your Rights and Data Control (As per Indian Law)
In alignment with the spirit of the DPDP Act of 2023, you have the following rights regarding your personal data:
Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Correction/Completion: You have the right to request the correction or completion of inaccurate or incomplete personal data.
Right to Erasure (Deletion): You have the right to request the deletion of your personal data, subject to legal obligations (e.g., maintaining records for taxation).
Right to Withdraw Consent: You may withdraw your consent for any non-essential data processing (such as marketing communications) at any time.
To exercise any of these rights, please contact our Grievance Officer using the contact details provided below.
Cookies and Tracking Technologies
We use “cookies,” which are small data files placed on your device, to help the Website remember your actions and preferences (like login details, language, font size, and shopping cart contents). This is essential for a smooth e-commerce experience.
You can control and manage the use of cookies through your browser settings.
Blocking certain cookies may affect the functionality of the Website.
We use a separate Cookie Consent Banner to obtain your explicit and informed consent for non-essential cookies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The date of the last update will be clearly marked at the top of the policy. We encourage you to review this policy periodically.
Grievance Officer and Contact Information
In accordance with the Information Technology Act, 2000, and its associated rules, we have appointed a Grievance Officer to address any complaints or concerns regarding this Privacy Policy or our handling of your Personal Information.
Grievances:
Akshanta Sphere Private Limited
Address: 26/3-a/218, APHB Colony
Kallurupalle, Nellore
Andhra Pradesh, India.
Email: privacy@old.akshanta.com
We will address your concerns within 3 days of receipt.
